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Privacy Policy

Last Updated: November 11, 2025

Alynd is the career management product operated by Lyra Solutions Ltd (“Lyra Solutions”, “we”, “us”). Lyra Solutions Ltd is the data controller responsible for your personal information. References to “Alynd”, “the Service”, or “the Platform” in this policy refer to the Alynd product provided by Lyra Solutions Ltd.

This Privacy Policy explains how we collect, use, and protect your information when you use Alynd. By using the Service, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, and password
  • Career Data: Work history, education, skills, achievements, certifications, and other professional information you add
  • Uploaded Files: CVs, certificates, and documents you upload
  • Payment Information: Processed securely through Stripe. We do not store credit card details

Information Collected Automatically

  • Usage Data: How you interact with the Service, features you use, pages you visit
  • Device Information: Browser type, operating system, IP address
  • Cookies: We use cookies to keep you logged in and remember your preferences

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Generate CVs and career documents from your data
  • Process payments and manage your subscription
  • Provide AI-powered features (job matching, content suggestions)
  • Send important service updates and support messages
  • Detect and prevent fraud and security issues
  • Comply with legal obligations

3. How We Share Your Information

We may share your personal data with third-party service providers who help us deliver the Service. These include:

  • AI and Machine Learning Providers: AI-powered features are processed by third-party AI services for content generation and analysis
  • Cloud Storage Providers: Your uploaded files are stored securely on cloud infrastructure
  • Payment Processors: Payment information is handled by third-party processors. We do not store credit card details
  • Hosting and Infrastructure: The Service runs on third-party cloud infrastructure
  • Occupational Data: Job matching features use occupational data from O*NET OnLine by USDOL/ETA (used under CC BY 4.0 license). O*NET® is a trademark of USDOL/ETA

All service providers are contractually obligated to protect your data and use it only to provide services to us.

4. Data Security

We protect your data with industry-standard security measures including encryption in transit (HTTPS) and at rest. Your password is encrypted and never stored in plain text. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data as long as your account is active. When you delete your account, your data is permanently removed from our systems within 30 days. Backups may persist for up to 90 days for disaster recovery purposes.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information (can be done in Settings)
  • Deletion: Delete your account and all associated data
  • Export: Download your data in portable formats
  • Withdraw Consent: Stop using features that process your data

To exercise these rights, contact enquiries@alynd.net or use the Settings page. For GDPR requests, include "GDPR Request" in the subject line.

7. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use the Service. Essential cookies are required for the Service to function. You can manage cookies through your browser settings, but disabling them may limit functionality.

8. Children's Privacy

The Service is not intended for users under 16. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately at enquiries@alynd.net.

9. International Users

Your data may be processed and stored in the EU and United States. We ensure appropriate safeguards are in place for international transfers in compliance with GDPR and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

Questions about privacy or data protection? Contact Lyra Solutions Ltd at:
Email: enquiries@alynd.net
Website: www.alynd.net/contact